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Q: What if I have questions on insurance coverage?

Ans: Please contact AMI’s customer service at +959-977798707 for more information. Our customer service team will assist with your needs to insurance solutions.

Q : When does my insurance policy take effect?

Ans : Your insurance coverage takes effect once premium payment is made at AMLA or any of AYA bank branches.

Group Life Insurance

Q: What is Group Life Insurance?
Ans : Group Life Insurance provides coverage for employees or members of the organization against any economic loss for their families caused by death, injury of the employees.

Q: Who can purchase/ apply for Group Life Insurance?
Ans : The policy covers employees or members of the group against uncertainties of life.

Q: What are the benefits of Group Life Insurance?
Ans : Death Benefit: Lump Sum Payment (as per Sum Insured) , Payment Disability Benefit: Lump Sum payment (as per Sum Insured),Injury Benefit: Compensation according to scale of the injury

Q: Is the newly replaced employee cover for full policy term on the remaining period?
Ans : The newly replaced employee is only cover for the remaining period as per full policy term.

Q: Does it cover for the outside of work site injury? How soon can they get the benefits?
Ans : Yes, the benefit can be requested with duly filled claim request form, medical record from the hospitals after discharged within a month.

Q: Can foreigner purchase Group Life Insurance?
Ans : Foreigner living in Myanmar with employment permit age between 18 and 60 years old can purchase standard Group Life Insurance.

Q: How does the policy coverage provide for the injury?
Ans : The benefit calculation is based on doctor’s recommendation and/or medical certificate under the insured’s name.

Q: Is there any limit for number of employees to be insured?
Ans : The minimum requirement for Group Life Insurance is 5 employees and there is no maximum limit of number of employee yet.

Q: Is there claimable benefit to the employee’s death due to disease?
Ans : Yes.

Public Life Insurance

Q: How do you calculate premium for Public Life Insurance?
Ans : Premium will be calculated based on Age of Insured, Policy term and Sum Insured Amount.

Q: How does the insured pay for the premium?
Ans : Premium can be paid in monthly, quarterly, bi-yearly and yearly basis.

Q: What is the maturity payment?
Ans : If the insured survive through the entire policy term, the Sum Insured amount will be paid after policy matures.

Q: Where can the insured pay the premium?
Ans : Premium can be paid at AYA Myanmar Insurance offices, AYA Bank mobile banking, Internet banking or any of the AYA Bank branches.

Q: Can the insured get benefit for injury due to accident?
Ans : No.

Q: How many days does the insured require to inform for the death benefit claim?
Ans : The insured requires to inform for death benefit claim settlement within 1 month after the date of death.

Q: What should I do when facing an accident?
Ans : Below actions to be taken while facing an accident;

  • Call to AMI Claim Hotline: 09 977 798 270, to inform about the incident.
  • Follow instruction of AMI Claim Officers.

Short Term Endowment Life Insurance

Q: How does the insured pay for the premium?
Ans : Premium can be paid in monthly, quarterly, bi-yearly and yearly basis.

Q: Where can the insured pay the premium?
Ans : Premium can be paid at AYA Myanmar Insurance offices, AYA Bank mobile banking, Internet banking or any of the AYA Bank branches.

Q: How do you calculate premium for Short term Endowment Life Insurance?
Ans : Premium will be calculated based on Age of Insured, Policy term and Sum Insured Amount.

Q: Can the insured get benefit for injury due to accident?
Ans : No.

Snake Bite Insurance

Q: Does the proposer require medical checkup?
Ans : No. Snake bite insurance can be purchased with duly filled proposal form.

Q: What will be the total benefits if the insured purchase both Snake bite insurance and Farmer Life Insurance together?
Ans : The death benefits from both Snake bite insurance and Farmer Life insurance will be paid as per policy.

Q: How does the insured pay premium?
Ans : Premium must be paid in one-time payment only.

Q: How can the insured get for hospitalization benefits due to Snake bite?
Ans : Maximum MMK 80,000 per unit, including MMK 5,000 for transportation, MMK 1,000 per day for hospitalization up to maximum 7 days will be paid for hospitalization due to Snake bite.

Q: Who can purchase Snake Bite Insurance?
Ans : There is no limitation on age and gender to purchase Snake Bite Insurance.

Q: Does the insured require to purchase Snake Bite Insurance after claim process?
Ans : Yes, the insured need to purchase Snake Bite Insurance after claim process.

Sportsman Life Insurance

Q: Does the proposer require Medical checkup to purchase Sportsman Insurance?
Ans: No.

Q: What benefits can the insured get from Sportsman Life Insurance?
Ans: Benefits for injury and death due to accident during training and competition can be paid.

Q: Who can purchase Sportsman Insurance?
Ans: Sportsman, age between 10 to 60 years old can purchase.

Q: How does the insured pay premium?
Ans: Premium must be paid in one-time payment only.

Q: Where can purchase Sportsman Insurance?
Ans: Sportsman Insurance can be purchased at AYA Myanmar Insurance offices with duly filled proposal form.

Q: How can the Prospect Purchase Sportsman Insurance?
Ans: Sportsman Insurance can be purchased with duly filled proposal form.

Farmer Life Insurance

Q: Can the insured get the death benefit if the insured dead due to snake bite?
Ans : Yes.

Q: Does the proposer require the medical checkup?
Ans : No. The proposer can be insured with duly filled proposal form.

Q: Can the insured get hospital cash benefits for hospitalization?
Ans : The insured can get MMK 2,000 per day for Sum Insured MMK 100,000 up to maximum 5 days and 3 times within policy term (valid treatment for injury due to accident at hospitals/clinics that registered under Ministry of Health).

Q: Can the insured get death benefit while travelling?
Ans : Yes.

Q: How does the insured pay premium?
Ans : Premium must be paid in one-time payment only.

Q: How does the insured make claim request for injury due to accident?
Ans : The insured can claim with duly filled claim request form, medical record, recommendation of Village chief/ Township Administrator within 1 month from the date of accident.

Health Insurance

Q: Does the proposer require to make medical checkup before purchasing Health Insurance?
Ans: No, the proposer only requires to disclose all material facts in the duly filled proposal form.

Q: What benefit does the insured get for death due to disease while getting treatment at the hospital?
Ans: The benefits for both hospital cash and death due to disease can be paid.

Q: Can the insured get hospital cash benefits if the hospitalization benefits in overseas?
Ans: No. You cannot get hospital cash.

Q: Can the insured get the hospital cash for visiting any Government registered Hospitals?
Ans: Yes.

Q: How can I purchase for Health Insurance?
Ans: The proposer can purchase Health Insurance with the duly filled proposal form and declare all material facts.

Q: Which diseases are included in Critical illness treatment?
Ans: First time cancer, Myocardial infract and stroke are included in Critical illness treatment.

Personal Accident Insurance

Q: Does the proposer need to make medical checkup?
Ans : No.

Q: Can the insured get the benefit for death due to disease?
Ans : No.

Q: How can the insured get for death due to accident benefits?
Ans : Sum Insured amount will be paid as lump sum payment for death due to accident.

Q: How does the beneficiary submit the claim request for death due to accident?
Ans : The beneficiary must submit doctor’s recommendation letter, medical record, death certificate and duly filled claim request form within 2 weeks after the date of death.

Q: How does the insured make the premium payment?
Ans : Premium must be paid in one-time payment only.

Q: How can benefits the insured for hospitalization due to injury?
Ans : The insured can get 3% of Sum Insured amount per week up to maximum 15% of Sum Insured amount for hospitalization.

Q: Can the insured get the benefits for injury in overseas?
Ans : Yes.

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